Theories that explain the behaviour of people and the differences between people

Promote positive working relationships by building on the different strengths of people in the team

Approaches to the development and measurement of individuals' knowledge, capabilities and skills

Support the development of individuals’ knowledge, capabilities and skills to further the aims of procurement and supply

The role of equality, diversity and inclusion in organisations

Promote equality, diversity and inclusion in the procurement and supply function and within the organisation’s supply chain

Different approaches individuals have to learning,including:

• Explicit and tacit knowledge
• Cognitive theories
• Knowledge management and how these can affect development and performance of individuals

Support the personal and professional development of individuals to enhance their performance

The dimensions of job satisfaction, the concept of alienation at work, and approaches to job design, enlargement and enrichment

Allocate the appropriate roles and responsibilities to personnel with responsibility for procurement and supply, to promote engagement and positive outcomes

The use of job analysis and job skills to identify and agree personal development plans

Establish the knowledge and skill requirements of personnel working in procurement and supply functions and agree plans for the development of each member of staff

The use of recruitment and selection plans to meet the skills and knowledge needs of the procurement and supply function

Create plans for the recruitment and selection of staff (including contingent staff) to fulfil the requirements of the procurement and supply function

The use of training needs analysis and the creation of personal development plans

Develop and implement plans for the training and development of staff and other stakeholders to further the organisation’s capabilities in procurement and supply

The use of mobile technologies, video conferencing and collaboration tools to communicate with stakeholders

Encourage the use of mobile technologies, video conferencing and collaboration tools, providing support to personnel when required