The importance of work groups or teams for effective performance in procurement and supply

Build confidence in work groups or teams for effective performance in procurement and supply, encouraging development and improvement

Factors that shape the behaviour of groups or teams, including:

• Its size
• The capabilities of the members
• The nature of the task
• Physical environment
• Communications
• The use of technology

Use the understanding of the factors that influence team behaviour to help create a positive environment in the workplace

Stages of group dynamics and development

Support the development of effective teams by promoting positive group dynamics dealing effectively with any team conflict that may arise

Alternative models for team working, including:

• Self-managed teams
• Remote working
• Virtual teams

Support the development of effective teams in the workplace by using an appropriate model for team working

The sources of role conflict, including:

• Role incompatibility
• Ambiguity
• Over or underload

Minimise conflict in the team by clarifying each role, including the level of authority and responsibility for staff within procurement and supply management