The classification of internal and external stakeholders and the roles they play in procurement and supply activity

Recognise the contribution that both internal and external stakeholders make to decision making in procurement and supply

The use of classification tools and frameworks to assess stakeholders

Use tools and frameworks to classify stakeholders

The use of cross functional teams in procurement and supply

Develop positive relationships with team members and other stakeholders, demonstrating behaviours consistent with a professional procurement and supply chain function

Barriers to team working

Recognise the existence of barriers to team working and take action to address resistance and conflict between team members

Team working in procurement and supply

Contribute to the achievement of team activities for procurement and supply

Characteristics of successful teams

Work to achieve positive relationships with other team members

The communication cycle

Ensure that all communications are appropriate and prompt, providing accurate and timely flows of information

The use of mobile technologies, video conferencing and collaboration tools for communication with stakeholders

Use mobile technologies, video conferencing and collaboration tools to communicate with stakeholders