The personal knowledge, understanding and capabilities required to support the achievement of the aims of procurement and supply

Demonstrate personal knowledge, understanding and capabilities to further the aims of procurement and supply

The roles of staff with devolved responsibilities for procurement and supply

Advise other members of staff with responsibilities for procurement and supply activities to ensure they comply with organisational procedures and processes. To work towards achieving value outcomes when procuring goods and services

People, objectives and the structure of procurement and supply in organisations

Explain the roles of people involved in procurement and supply activities, and the structure and objectives of the procurement and supply function

Procurement and supply as a service function

Work with internal stakeholders efficiently and effectively to promote customer support and service

The importance of liaising with internal customers and other stakeholders to understand their commercial needs for the procurement of goods and services, including:

• Pricing
• Quality
• Delivery
• Quantities
• Place

Establish and document the commercial needs of internal customers and other stakeholders for the procurement of goods and services

The importance of resolving conflict with internal stakeholders in procurement and supply

Take appropriate action with internal stakeholders to resolve any conflicts about differing priorities or requirements