Value criteria such as pricing/costs, delivered quality, timescales, quantities and location requirements

Apply value criteria to the procurement of goods and services in sourcing processes and performance measurement taking account of market trends

How to measure the achievement of quality, timescales, quantities and place considerations when procuring from external suppliers

Evaluate data on the achievement of quality, timescales, quantities and place considerations for procurements from external suppliers and take actions to improve performance

The importance of delivering customer service and stakeholder satisfaction for procurement and supply, and methods of improving performance

Evaluate customer service and stakeholder satisfaction for procurement and supply and take actions to improve performance

The importance of measuring cycle times for the sourcing process

Evaluate the timescales for sourcing processes, analysing the causes of any delays and taking action to reduce timescales when appropriate

The importance of assessing the performance and control of budgets

Analyse departmental budgets and evaluate the reasons for variances between forecasted and actual expenditures, taking actions to mitigate future variances

The use of social media to obtain feedback on performance

Monitor relevant social media to gauge feedback from customers and suppliers, taking actions to deal with feedback