The importance of self-development and emotional intelligence

Learn from mistakes, seeking and accepting feedback from others in the team and from senior staff to improve own performance and the performance of the team

Different problem solving methods

Identify problems and work to develop solutions to improve the effectiveness of the team

The importance of honesty and integrity

Maintain and promote to others' personal and professional standards of honesty and integrity

Strategies to cope with change

Be open and flexible to change, adapting approaches to meet requirements

The importance of conflict management

Recognise that conflict can occur between colleagues, and establish and address the causes of conflict to improve team performance

The importance of equality, diversity and inclusion

Promote best practice in valuing and respecting people's diversity

The importance of negotiating requirements with stakeholders

Contribute to the effective negotiation of requirements with internal stakeholders and create best value outcomes with suppliers, acting within limits of authority

The importance of the use of technology

Be familiar with technologies for liaising with stakeholders and seek help and support when appropriate