Current segment
Segment 8.5 Measuring and Developing Performance in the Supply Chain
Segment 8.5 Measuring and Developing Performance in the Supply Chain
Knowledge: Will know and understand | Capabilities: Will be able to |
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The use of key performance indicators (KPIs) for supply performance, including:
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Develop and agree with suppliers and other stakeholders appropriate KPIs for the supply chain |
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Develop and monitor measures to improve the quality of contracts or functions, taking appropriate actions to improve performance |
Measures for the control of prices and costs |
Collate and analyse data that supports the control of prices, costs and financial savings achieved, taking appropriate actions to improve performance |
Measures that assess time to market and securing deliveries to meet the required timescales |
Collate and analyse data that measure deliveries of goods and services, taking appropriate actions to improve performance |
Measures of innovation in procurement and supply |
Collate and analyse data that measure innovations from suppliers and take actions to improve performance |
Ways of promoting innovation in the supply chain by using tools and techniques, such as:
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Encourage and manage innovation in the supply chain using appropriate tools and techniques |
The application of eProcurement technologies in supply chains |
Create systems integration across the organisation and with the organisation's supply chain |
The use of approaches for supplier development, such as:
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Identify opportunities to make use of methodologies for supplier development |
Measures of costs and benefits that can be applied in procurement and supply |
Measures the costs and benefits of investments affecting procurement and supply |
Qualitative and quantitative measures of performance |
Ensure that a balance is achieved between qualitative and quantitative measures of performance |
Measuring return on investment in procurement and supply |
Evaluate the return on investment for changes made affecting procurement and supply |
The use of key performance indicators (KPIs) for supply performance, including:
- Cost
- Quality
- Delivery
- Health and Safety
Develop and agree with suppliers and other stakeholders appropriate KPIs for the supply chain
The development of measures for improving quality and actions to improve performance
Develop and monitor measures to improve the quality of contracts or functions, taking appropriate actions to improve performance
Measures for the control of prices and costs
Collate and analyse data that supports the control of prices, costs and financial savings achieved, taking appropriate actions to improve performance
Measures that assess time to market and securing deliveries to meet the required timescales
Collate and analyse data that measure deliveries of goods and services, taking appropriate actions to improve performance
Measures of innovation in procurement and supply
Collate and analyse data that measure innovations from suppliers and take actions to improve performance
Ways of promoting innovation in the supply chain by using tools and techniques, such as:
- Cross functional working
- Simultaneous engineering
- Early supplier involvement
- Supplier forums and associations
Encourage and manage innovation in the supply chain using appropriate tools and techniques
The application of eProcurement technologies in supply chains
Create systems integration across the organisation and with the organisation's supply chain
The use of approaches for supplier development, such as:
- Knowledge and technology transfer
- Collaborative product/service development
- Continuous improvement reviews
- Supplier capability assessments
Identify opportunities to make use of methodologies for supplier development
Measures of costs and benefits that can be applied in procurement and supply
Measures the costs and benefits of investments affecting procurement and supply
Qualitative and quantitative measures of performance
Ensure that a balance is achieved between qualitative and quantitative measures of performance
Measuring return on investment in procurement and supply
Evaluate the return on investment for changes made affecting procurement and supply
This segment was last updated on: 21st May 2021