Global Standard for Procurement and Supply

Current segment

Level: Tactical

Theme: Sourcing

Segment 6.3 Effective Communication in Procurement and Supply

Segment 6.3 Effective Communication in Procurement and Supply

Knowledge: Will know and understand Capabilities: Will be able to

Effective writing of letters, e-mails, memoranda and reports to colleagues, suppliers and other stakeholders

Create written correspondence in the form of letters, e-mails, memoranda and reports

Preparing documentation for the sourcing process such as:

  • Requests for information or quotations or invitations to tender
  • Lotting of requirements
  • Evaluations of quotations or tenders
  • Award of acceptances of quotations or tenders

Complete electronic files and documents used in the sourcing process

Building rapport with internal stakeholders

Develop, maintain and improve relationships with internal stakeholders to promote effective procurement and supply

Building relationships with suppliers and customers

Develop, maintain and improve relationships with suppliers or customers to promote effective procurement and supply

Negotiating with suppliers and customers

Negotiate with suppliers and customers to agree contract terms and relationships that will achieve the interests of the organisation

All elements of the communication cycle

Ensure that all communications with stakeholders and suppliers are appropriate, prompt and timely

Knowledge: Will know and understand

Effective writing of letters, e-mails, memoranda and reports to colleagues, suppliers and other stakeholders

Capabilities: Will be able to

Create written correspondence in the form of letters, e-mails, memoranda and reports

Knowledge: Will know and understand

Preparing documentation for the sourcing process such as:

  • Requests for information or quotations or invitations to tender
  • Lotting of requirements
  • Evaluations of quotations or tenders
  • Award of acceptances of quotations or tenders
Capabilities: Will be able to

Complete electronic files and documents used in the sourcing process

Knowledge: Will know and understand

Building rapport with internal stakeholders

Capabilities: Will be able to

Develop, maintain and improve relationships with internal stakeholders to promote effective procurement and supply

Knowledge: Will know and understand

Building relationships with suppliers and customers

Capabilities: Will be able to

Develop, maintain and improve relationships with suppliers or customers to promote effective procurement and supply

Knowledge: Will know and understand

Negotiating with suppliers and customers

Capabilities: Will be able to

Negotiate with suppliers and customers to agree contract terms and relationships that will achieve the interests of the organisation

Knowledge: Will know and understand

All elements of the communication cycle

Capabilities: Will be able to

Ensure that all communications with stakeholders and suppliers are appropriate, prompt and timely

This segment was last updated on: 3rd April 2017

The Global Standard for Procurement and Supply structure

Released in 2014 the Standard is a competency framework of procurement and supply skills, knowledge and capabilities that can be used by individuals and organisations to identity training and professional development needs at varying levels of competency.

The Global Standard for Procurement and Supply structure
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