Global Standard for Procurement and Supply

Current segment

Level: Tactical

Theme: Sourcing

Segment 6.3 Effective Communication in Procurement and Supply

Segment 6.3 Effective Communication in Procurement and Supply

Knowledge: Will know and understand Capabilities: Will be able to

The importance of effective written correspondence to colleagues, suppliers and other stakeholders

Create written correspondence in the form of letters, emails, memoranda and reports

The use of mobile technologies, video conferencing and collaboration tools to communicate with stakeholders

Use, promote and advise on mobile technologies, video conferencing and collaboration tools for communicating with stakeholders

How to prepare documents for the sourcing process, including:

  • Requests for information or quotations or invitations to tender
  • Lotting of requirements
  • Tender evaluation documents
  • Award documents

Complete electronic files and documents used in the sourcing process

The importance of building rapport with internal stakeholders

Develop, maintain and improve relationships with internal stakeholders to promote effective procurement and supply

The importance of building relationships with suppliers and customers

Develop, maintain and improve relationships with suppliers and customers to promote effective procurement and supply

The importance of negotiating with suppliers and customers

Negotiate with suppliers and customers so that secure agreements are in the interest of all parties

The importance of elements of the communication cycle

Ensure that all communications with stakeholders and suppliers are planned, appropriate, prompt and timely

Knowledge: Will know and understand

The importance of effective written correspondence to colleagues, suppliers and other stakeholders

Capabilities: Will be able to

Create written correspondence in the form of letters, emails, memoranda and reports

Knowledge: Will know and understand

The use of mobile technologies, video conferencing and collaboration tools to communicate with stakeholders

Capabilities: Will be able to

Use, promote and advise on mobile technologies, video conferencing and collaboration tools for communicating with stakeholders

Knowledge: Will know and understand

How to prepare documents for the sourcing process, including:

  • Requests for information or quotations or invitations to tender
  • Lotting of requirements
  • Tender evaluation documents
  • Award documents
Capabilities: Will be able to

Complete electronic files and documents used in the sourcing process

Knowledge: Will know and understand

The importance of building rapport with internal stakeholders

Capabilities: Will be able to

Develop, maintain and improve relationships with internal stakeholders to promote effective procurement and supply

Knowledge: Will know and understand

The importance of building relationships with suppliers and customers

Capabilities: Will be able to

Develop, maintain and improve relationships with suppliers and customers to promote effective procurement and supply

Knowledge: Will know and understand

The importance of negotiating with suppliers and customers

Capabilities: Will be able to

Negotiate with suppliers and customers so that secure agreements are in the interest of all parties

Knowledge: Will know and understand

The importance of elements of the communication cycle

Capabilities: Will be able to

Ensure that all communications with stakeholders and suppliers are planned, appropriate, prompt and timely

This segment was last updated on: 21st May 2021

The Global Standard for Procurement and Supply structure

Released in 2014 the Standard is a competency framework of procurement and supply skills, knowledge and capabilities that can be used by individuals and organisations to identity training and professional development needs at varying levels of competency.

The Global Standard for Procurement and Supply structure
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